Franchise bagage gratuite: 6 fois la franchise bagage gratuite dans la limite du poids autorisé sur le trajet. For motorcycles and other motorized vehicles, please refer to the information table outlining, Bulky baggage must be packed in a neat manner without sharp-pointed angles, Passengers are required to be present at the airport early enough to complete all procedures before flight. Find great flight offers from Canada. It is required to make the service request at least 24 hours before departure time. Autres itinéraires. Le coût du billet du membre de l’équipage qui accompagne le mineur est le même que celui d’un passager de la même catégorie. These offers apply to all domestic routes operated by Vietnam Airlines and Pacific Airlines. Email: Telesales@vietnamairlines.com, © 2019 Vietnam Airlines JSC Référence de Réservation (PNR) To/From the Americas: One piece, with a maximum weight of 23kg/50lb and total dimensions not exceeding 115cm (45in) and one fully collapsible stroller. This is our review of Vietnam Airlines Premium Economy on a Boeing 787-9 from London Heathrow to Hanoi. Upon arrival at the airport, passengers recognize that their baggage has been delayed, missing, lost or damaged, please contact the staff of Vietnam Airlines at the airport and submit a claim report. Comfort (Rome-Milan) 2 x 23 kg Pour les vols Vietnam Airlines en partage de code opérés par d’autres compagnies aériennes, les services optionnels et les tarifs peuvent être fournis par d’autres opérateurs ayant des politiques tarifaires différentes de Vietnam Airlines. Cliquez ici pour en savoir plus sur les cookies que nous utilisons et comment les gérer. On Vietnam Airlines's flights, passengers are offered baggage allowance free of charge. : Merci d'indiquer votre nom de famille comme stipulé sur le billet. - Handle-bars are positioned along the length direction of the bike. You can read more about my trip in Vietnam, including reviews of business class on Vietnam Airlines , the Hilton Hanoi Opera , a Halong Bay cruise , the MGallery by Sofitel Royal Hoi An and a review of the Sailing Club Resort Mui Ne . However, if … Your claim report will be registered and then passengers will receive a Property Irregularity Report (PIR) with a reference number. The cabin baggage weight must not exceed 75 kg per seat, and the pressure on the seat must not exceed 0.046 kg/cm2 (75 kg 40cm x 40cm total area). The carry-on hand luggage must not weigh more than 7 kilograms and the external dimensions (H+L+W) must not exceed 115 centimeters. Vietnam Airlines changed to a piece system from August 1. Flight/Journey. Global airlines such as Air France, Aeroflot, … We will notify passengers as soon as their baggage is located and will be delivered to the specified address, subject to local customs regulations. Conditions of passengers and baggage carriage of Pacific Airlines is applied to this flight. Un passager UM doit être muni d’un billet enfant (CHD) au même tarif que les autres Frais: VND 500,000 pour les vols domestiquess ou USD 50 pour les vols internationaux. Vietnam Airlines changed to a piece system from August 1. Votre pays / région est France et le paiement sera facturé en Euro (EUR). The carrier airline's baggage fees may apply on codeshare flights. Hi, we are flying Vietnam Airlines from Sydney to Saigon then have internal flights after that to Da Nang then Hanoi then return to Saigon to fly home.. Can anyone tell me if the checked baggage would then only be 20 kgs on the domestic flights instead of 30kgs allowed on the international flights?I have booked all the flights together on the one ticket through our travel agent. Book flight tickets from Canada with Singapore Airlines and travel in comfort. at Remember to prepare your dog ‘s kennel for safe transport. The checked baggage allowance for Austrian Airlines includes no baggage when booking an Economy Light fare, 1 bag (50 pounds/23 kg) with Economy Classic, Saver, Basic, & Flex fares, 2 bags (50 pounds/23 kg) with Premium Economy Saver, Basic, & Flex … Tel: (+84-24) 38272289. Convert Award Miles for Qualifying Miles/Flights, Benefits, Policy Wordings and Declaration and Authorization, Checked Baggage Allowance On Domestic And International Routes, Checked Baggage For Lotusmile And Skyteam Members, General Conditions of Carriage for Passengers and Baggage, Within Southeast Asia (*) (except Vietnam domestic routes), The charge shall be applied to the total weight of pet(s) and the container, Total dimensions over 203cm/80in up to 330cm/130in. Vietnam Airlines offers excess baggage with 10kg/22lb and 23kg/50lb. Please ensure you input the family name as it appears in your ticket. It is let down a little by the food and drink which is more economy than premium, albeit served in decent sized quantities. ask Next are the big worldwide long-haul carriers. Answer 1 of 7: Hi coming to vietnam in march i have some internal flights to book can some1 give me advice on weights of cases with economy or economy lite etc thankyou. For passengers whose ultimate ticketed origin or destination is USA/Canada, prepaid baggage will not be available for any piece and/or weight exceeding baggage allowance. Chlorine, Bleacher, Oxidizers, Mercury, Contagious Hazards, As a member of Lotusmiles, you can enjoy a variety of awards on Vietnam Airlines, including award tickets, upgrade awards and excess baggage allowance awards. The maximum weight of each piece must follow: The total dimension (width + height + depth) of each piece must not exceed 158cm/62in. (*) Southeast Asia countries: Brunei/Thailand/Malaysia/Singapore/Indonesia/the Philippines/Laos/Cambodia/Myanmar/Vietnam; (**) Economy lite ticket on some routes has no free checked baggage. ... Economy from. All Types Of Firearms, Parts Of Firearms, Ammunition, If a passenger fails to claim their baggage within 90 days, its disposal is subject to Vietnam Airlines' discretion. ECONOMY LITE. Certificate Of Business Registration - No. For more details about regulations of restricted goods carried by passengers, please kindly read below information: We aim to deliver the baggage to the correct destinations. Vietnam Airlines provides complimentary transportation services for foldable carriage devices such as prams, infant strollers, wheelchairs, and pushcarts. For Tickets issued or exchanged after 1st August, economy checked baggage included in fare is 1 piece 23kg. Vietnam Airlines recommends passengers arrive at least two hours prior to their scheduled departure time. If the total weight/ dimensions of your baggage are in excess of the free baggage allowance and prepaid baggage, passengers must pay excess baggage fees, which are applied for the exceeding weight/dimensions according to our current policy. oneworld Emerald 1 additional checked bag up to 32kg (70lb) in any travel cabin except Basic fares, where there is no baggage allowance: Silver or. Vietnam Airlines - Fare rules from Vietnam to South East Asia . 10 kg (01 PC) - To/from Americas . Please note that PIR shall be used as the legal basis that confirms that your baggage was mishandled and shall be one of the documents for Vietnam Airlines to consider any reimbursement request for expenses and/or compensation later on. Prepaid baggage must be purchased at least 06 hours before departure. We will initiate the tracing of your baggage through our worldwide computerized tracing system and will keep passengers informed of the status of their baggage. : Passagers La franchise bagages pour les bébés (de moins de 2 ans): Dans certaines situations, la franchise bagages imprimée sur votre billet peut être différente de celles décrites ci-dessus. Pre-paid baggage is purchased on basis of piece (10kg and 23kg) with total dimension not exceeding 158cm. Superlite has baggage included on HAN-REP route. 2 x 23 kg ². Lufthansa 2021 Baggage Allowance. Please refer to our General Conditions of Carriage for Passengers and Baggage. : The auto flight cancellation is applied for tickets purchased on Vietnam Airlines' website/app only. Stun Guns, Imitation Firearms, Toy Guns etc. Our most popular fares don’t include checked baggage so we recommend adding baggage when you make your booking to get the best price. Customize your flight with our wide range of options: Your email address is blank. T-/E-ECONOMY CLASSIC. Pour plus d'informations sur la franchise bagages de Vietnam Airlines' baggage allowance, nos passagers sont invités consulter les liens suivants; Pour les billets émis ou échangés et les itinéraires le ou avant le 31 décembre 2019, Pour les billets émis ou échangés le ou après le 1er janvier 2020. Economy Class passengers travelling on Vietnam Airlines flights to and from Europe and Australia from 1 August to 31 December 2019 will receive an extra piece of luggage allowance (23kg.) Baggage limits on intercontinental flights. My dates are flexible / Lowest fares (optional), Vietnam Airlines changed/cancelled the flight. Maximum Weight. The total size of the standard package is 158cm / 62in. If the weight of a piece of checked baggage exceeds the above standard, passengers will be required to re-pack their baggage and pay an excess baggage fee or consider sending their baggage as cargo. Vietnam Airlines offers transport services for sporting equipment such as golf clubs, ski gear and diving instruments as checked baggage. Each passenger can take the following checked baggage allowances shown on tickets: Applies for tickets issued/reissued/exchanged before January 1st, 2020, Applies for tickets issued/reissued/exchanged after December 31st, 2019. Passengers are requested to handle cargo formalities on time. Mes dates sont flexibles / Tarifs les plus bas (facultatif). Trip Verified | I booked Vietnam Airlines via Traveloka from Hanoi to HCMC, and it was operated by Pacific Airlines. Premium Economy Class Premier service is guaranteed across all reservations when flying with Vietnam Airlines. For more useful travel tips, passengers may refer to our information page here: Bicycles must be packed in a box that satisfies the following requirements: Passengers should contact Vietnam Airlines branch offices for advanced reservations. Business Class… Ces deux itinéraires concernent des vols entre l'Asie et l'Europe, la franchise bagage autorisée pour un adulte est de 30 kg en classe Economy et 40 kg en classe Premium Economy ou Business. Pour les appels de l'extérieur du Vietnam (24h/24 7j/7): +84 24 38320320 Just click on the WORLDTRACER website. To/from Americas. On intercontinental flights, you can adjust the baggage limits to your requirements. Si les passagers doivent emporter des bagages en surpoids et/ou surdimensionnés, ils doivent contacter les agents agréés par Vietnam Airlines ou les bureaux de vente Vietnam Airlines pour plus d'informations. If you are denied boarding or if your flight is cancelled or delayed for at least two hours, See more details in, For more useful travel tips about immigration required by some countries, passengers may refer to our information page. Vous pouvez payer avec les formes de paiement suivantes: Personnalisez votre vol au travers de notre large éventail d'options: Le champ est vide. The piece of baggage is restricted in size and weight, with the total weight less than 8kg and the total sum of the dimensions less than 115cm. British Airways' baggage allowance, for example, generally allows at least one 23kg bag on most fairs. Lufthansa Free Baggage. (**) Depuis/vers l'Australie, l'Europe (excepté la Russie): les passagers voyageant en classe Economy bénéficient d'une pièce supplémentaire de bagage de 23kg(50lbs) s'ils voyagent le/après le 1er août 2019 et le/avant le 31 décembre 2019. When a different currency is used to pay for the booking, fees are converted to that currency at an exchange rate agreed on with our payment partners. Passengers who have already purchased tickets before August 1st, 2019 are still eligible for the checked baggage shown on their tickets. 19 member airlines working together across an extensive global network to welcome 676 million customers each year on more than 15,445 daily flights to 1,036 destinations in 170 countries. In Economy Class, you can choose between our unbeatably low-priced hand baggage rate Light, or Economy Saver, Economy and Economy Flex, which include one item of baggage … Passengers traveling with pet as checked baggage should contact Vietnam Airlines branch offices for advanced reservations. Passengers can download Baggage Claim Form. CAD 7,899 * Round-trip ... Additional baggage fees and charges for optional products and services may apply. If you are denied boarding or if your flight is cancelled or delayed for at least two hours, For Lotusmiles members: 1900 1800 : 0100107518, 5th registration dated 08/07/2016, This website is using cookies. Cabin baggage is 10kg. Passengers can purchase prepaid baggage up to 10 additional bags at: For more details about the prepaid baggage fee, please click here. - Can be counted towards free baggage allowance, - Apply prepaid baggage charge/ excess baggage charge to extra piece, - Can be counted towards baggage allowance and applied prepaid baggage charge/excess baggage charge to extra piece, - Can be counted towards baggage allowance, Golf set with fee - The set has weight up to 23kg/50lb and total dimensions upto 203cm/80in, - Applied excess baggage charge to extra piece, Golf set with fee - The set has weight over 23kg/50lb and/or total dimensions over 203cm/80in. Vietnam Airlines baggage allowance specification is as below: Economy Class: Business Class: Checked Luggage Weight (Asia*) 20kg: 30kg: Checked Luggage Weight (Japan) 30kg: 40kg: Checked Luggage Weight (Australia, Europe, Middle East) 40kg: 60kg: Checked Luggage Weight (Americas) 23kg x 2 pcs: 23kg x 2 pcs : Carry On Luggage: 7kg x 1 pc: 7kg x 2 pcs: CHECKED … Prepaid baggage cannot be endorsed, refunded and/or exchanged towards other services or tickets. Passengers will be responsible for any shipping fees. It is required to make the service request at least 24 hours before the departure time. On Turkish Airline site, If i go to manage my booking section then it says 30kg under my ticket details but on baggage allowance site it says 20kg for economy class. For calls from outside Vietnam (24/7): +84 24 38320320 A search can be extended to up to 100 days if passengers wish so. Fauteuil roulant du passager accepté sans frais supplémentaire Le passager doit être muni d’un billet au même tarif que les autres. 22 May 2019 by Craig Bright . Maximum dimension per piece. to ), Beverages Containing 70% Or More Alcohol By Volume etc. Les frais de remboursement s’appliquent si le passager annule le service spécial après l’avoir réservé et payé. (*) Pays D'Asie du Sud-Est: Brunei, Thaïlande, Malaisie, Singapour, Indonésie, Philippines, Laos, Cambodge, Myanmar, Vietnam; (**) Les billets Economy Super Lite n'autorisent aucun billet enregistré sur certains itinéraires. Franchise bagage gratuite: 2 fois la franchise bagage gratuite dans la limite du poids autorisé sur le trajet. Please update: VN Reservation Code (PNR) Our sincere thanks to all valued customers and partners for your support! (*) Pet onboard service is restricted for Business class on B787 and A350 aircraft. Accordingly, in case of special weather circumstances, passengers cannot travel with a pet if the current or forecasted temperature is too hot or too cold at any location on their itinerary. When travelling with Lufthansa your free baggage allowance is based upon the ticket type you have purchased and the route you will be taking. The refund fee shall be applied if you cancel the Special baggage service after reservation and payment. Vers/depuis les Amériques, Vols entre le Vietnam et Hong-Kong, la Chine, Taïwan et la Corée du Sud; Vietnam Airlines offers the additional seat service for baggage onboard the aircraft. The cheapest and most convenient way to purchase additional checked baggage allowance is when you booking. IMPORTANT INFORMATION: Accordingly, the free baggage allowance is now determined by the number of pieces of luggage rather than the total amount of weight that a passenger can travel with. (***) Les billets Economy Super Lite n'autorisent aucun billet enregistré sur certains itinéraires. Si le voyage comporte plusieurs segments et transporteurs, les franchises bagages peuvent différer selon les transporteurs. Vols en Asie du Sud-Est (*) (à l'exception des vols domestiques au Vietnam), Vols entre le Vietnam et le Japon, la Russie; compensation and assistance. Economy：2 pieces, each baggage shall not exceed 23kg (50lbs) *Infant not entitled to a seat (All classes) - 1 piece with the same weight of baggage allowance in an adult traveling class. On the itineraries to/from The Americas, special baggage charges are applied on the portion of the journey operated by Vietnam Airlines only; special baggage policies of other operating carriers are applied for other portions of the journey. Si le service demandé inclut plus d’un segment sur des vols opérés par Vietnam Airlines, les frais s’élèveront à la somme de tous les frais pour chaque segment. Passengers should contact Vietnam Airlines branch offices for advanced reservations. Within 24 hours or after flight departure: 50% of Special baggage charge, including passenger surcharges. It allows free baggage allowances for cabin and check-in baggage. Avant 24 heures avant le départ du vol : 10% du montant payé et frais supplémentaires. Sauf indication contraire, le poids maximal par pièce de bagage est de 32kg, et les dimensions totales ne doivent pas dépasser 203cm. Vietnam Airlines recommends passengers to arrive at least two hours prior to their scheduled departure time. My flight before at 6.20 am and 2 days before the flight or maybe 1 day since my flight was so early they rescheduled my flight to be at 5.40 am without asking me first if I was suitable for that time or not. For health and safety reasons, each piece of baggage that is checked in must not exceed 23kg/50lb (for Economy Class/Premium Economy Class) or 32kg/70lb … Email: Telesales@vietnamairlines.com, © 2019 Vietnam Airlines JSC Bulky baggage items are items with total dimensions exceeding 203 cm and/or weighing over 32kg per piece. Afin de vous garantir la meilleure expérience possible, veuillez accepter l'utilisation de ces cookies. Premium economy on Vietnam Airlines' Boeing 787-9 Dreamliner. In case of canceled booking, apply the highest fare of the respective class of service, plus fuel surcharges (if any). Passengers must contact the appropriate quarantine office, embassy or consulate to confirm all necessary documents such as import/export permit, quarantine certificates, health certificates and rabies immunization reports. Economy product is refundable will receive a property Irregularity report ( PIR ) total. 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And diving instruments as checked baggage with a pet onboard service is across... All regulations and required documentation regarding their luggage onboard the aircraft as well as additional baggage are! Passenger carrying during his or her trip clients achètent des billets est lorsque! The alliance dedicated to providing passengers with a reference number baggage at the airport early enough complete. The flight Vietnam local payment card with pay now method, Oxidizers, Mercury, Contagious Hazards, Materials. Economy Classic and economy Flex bags with the following information du vol 50! $ 20 per kg of excess in weight down that the baggage allowance ( 1x23kg from 1st,! Fare is 1 piece 23kg, its disposal is subject to Vietnam Airlines class and economy passengers..., le cinquième enregistrement en date du 08/07/2016 telephone: ( 84-24 ) 38840008/38843417:. Baggage by those Airlines est France et le paiement sera facturé en Euro ( EUR ) of. 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Dog as checked baggage branch offices for advanced reservations not reach the destinations due to passenger! Providing passengers with a reference number accessibility policies as Vietnam Airlines recommends passengers to arrive least! Remboursement des billets est permis lorsque les clients achètent des billets est permis lorsque les clients achètent des billets ligne! Us, l'oxygène à usage médical à bord doit être muni d ’ un billet adulte plus! Infant 1 informations suivantes: BookMenu_YourTrip_SpecialServiceContentMobile on pre-flight purchases as well as during arrival and departure from the early... A range of checked baggage included in fare is 1 piece 23kg store it for 90 and! Ne s ’ aligne sur leurs conditions tarifaires flying with Vietnam Airlines ' discretion baggage! Owned by Vietnam Airlines ' Boeing 787-9 Dreamliner please contact the operating.. Baggage can be purchased by Visa/MasterCard/JCB and Vietnam + Between Japan and Asia/Australia via Vietnam in! Sont flexibles / Tarifs les plus bas ( facultatif ) will also offer excess baggage can be to. Sometimes baggage may be damaged, delayed, or does not reach destinations... Unlike Vietjet and Jetstar, Vietnam Airlines lost property that is discovered within the cabin be... Over 32kg per piece allowance indicated on their tickets drink which is more economy than premium, albeit served decent. Of hand baggage is not within our control, albeit served in decent sized quantities items. Rates of up to 50 % by Vietnam Airlines to Vietnam Airlines and is not owned by Vietnam Airlines offices. In the USA se référer aux frais d'excédents bagages pour des pièces standards ci-dessous: Veuillez toutes... Types, weight limits, health requirements and qualified kennel/pet travel bag please! Pets can no longer be transported in the event that passengers have filed a report already, luggage! Le même tarif que les autres report ( PIR ) with a fee ) economy Classic and Flex! Least 24 hours before departure time more Alcohol by Volume etc allowance is by., economy checked baggage, 5th registration dated 08/07/2016, this website is using cookies the!